1- Having an online account at VOLKSBANK: When you make a financial or bank request, the customer service in cooperation with the IT department will open an online account that you can consult 24 hours a day, wherever you are, as soon as you make the validation ;

2- Manual form duly completed with the subscription offer;

3- No of the PAYPAL account: the cooperation between VOLKSBANK and PAYPAL requires that you have a PAYPAL account which will be linked to your VOLKSBANK account to allow transfers and online payments;

4- Sending the Procedure to be followed for satisfaction of our service offers chosen by the Customer;

5- Sends the geographic location of one of our nearest regional agencies existing in all the countries in which VOLKSBANK provides services to the customer to enable him to be in direct contact with assistance.

NB: To access our offers, go to the services option on the site, then write to us by E-mail or directly by WhatsApp. You will come directly to our customer services.